According to Notice of CPC Sichuan Provincial Committee and Sichuan Provincial People’s Government about Issuing Transformation of Government Functions and Reform Plans of Institutions of Sichuan Provincial People’s Government and about the Implementation Suggestions on Transformation of Government Functions and Reform Plans of Institutions of Sichuan Provincial People’s Government, Sichuan Provincial Bureau for Letters and Visits is established afflicted with Sichuan Provincial People's Government. Sichuan Provincial Bureau for Letters and Visits is listed the plate of Office of Letters and Visits of CPC Sichuan Provincial Committee and Sichuan Provincial People’s Government.

　　First, Function Adjustments

　　1. Strengthening the comprehensive guidance to the work of letters and calls, and building a sound cooperating mechanism for letters and calls.

　　2. Intensifying to resolve letter-or-visit matter, collect and analyze voices and appealing from the citizens, focusing on publicity of laws, regulations and policies, shifting the concentration of letter-or-visit matter from post handling to investigation and solving in advance, and increasing the predictability and pertinence in solving letter-or-visit matter.

　　3. Strengthening the supervision and handling on important letter-or-visit matter, increasing more expressing methods of letters and visits, smoothing channels for letters and visits, ensuring the implementation of decisions and arrangements for letters and visits, and solving properly letter-or-visit matter.

　　Second, Major Functions

　　1. To implement principles, policies, laws, and regulations of the Party and the nation for letters and visits, as well as the decisions and deployments of the CPC Sichuan Provincial Committee and Sichuan Provincial People's Government; to draft local regulations, rules, and policies for letters and visits; to lay out and implementing systems of investigation and solving letter-or-visit matter and the related risk evaluation system; to put forward opinions and suggestions to improve and and strengthen letter-or-visit matter; to take charge of administrative work within system and development abiding by law.

　　2. To take the responsibilities of reporting important suggestions, opinions and problems to CPC Sichuan Provincial Committee and Sichuan Provincial People's Government mentioned by letter-writers and visitors; to investigate information in letter-or-visit matter; to formulate suggestions on revising relevant regulations and policies.

　　3. To give comprehensive guidance to resolve letter-or-visit matter in Sichuan; to supervise and monitor departments (units) of direct under Sichuan Province and of cities; to summarize and promote work experience on letter-or-visit matter, to public and release information about letter-or-visit matter.

　　4.To shoulder the responsibilities of handle with letters and visits of Chinese citizens, overseas individuals and legal persons and other organizations to CPC Sichuan Provincial Committee, Sichuan Provincial People's Government and leaders through letter-or-visit channels.

　　5. To undertake the responsibilities of cooperating and handling with group visits and unusual visits of citizens to Beijing, CPC Sichuan Provincial Committee, Sichuan Provincial People's Government; to coordinate and cope with important letter-or-visit matter in different regions and departments.

　　6. To handle with letter-or-visit matter assigned by leaders from the CPC Central Committee, the State Council and CPC Sichuan Provincial Committee, Sichuan Provincial People's Government; to perform the duties of transferring and registering letter-or-visit matter to developments (units) of directly under Sichuan Province and different cities; to urge and supervise the handling of the matter.

　　7. To establish and improve the collection and analysis mechanism of letter-or-visit and to guide the construction and application of letter-or-visit information system.

　　8. To undertake the responsibilities of urgent issues of letter-or-visit and to perform the duties of Co-Head Conferences of Mass Incidents and Review Commission of Letter-or-Visit Matter of Sichuan Provincial People's Government; to urge and supervise relevant matters.

　　9. To undertake other tasks assigned by CPC Sichuan Provincial Committee and Sichuan Provincial People’s Government.

　　Third, Administrative Agencies

　　Based on the responsibilities listed above, Sichuan Provincial Bureau for Letters and Visits is divided into 8 administrative agencies as follows.

　　1. Office

　　To be responsible for the daily operation work as letters, meetings, files, confidential matters, financial matters, logistics; to undertake safety, privacy, security, information disclosure and emergency and asset management; to take charge of performance management, assessment of business performance for letters and visits, and the collection of statistics of business for letters and visits.

　　2. Office of Policies and Regulations

　　To undertake the responsibilities of drafting local regulations, rules and policies for letters and visits; to undertake the cooperation and supervision of administrative work according to law with its own system and department; to shoulder the duties of administrative reconsideration, administrative respondent, and administrative mediation; to analyze and judge the overall work situation for letters and visits; to report important suggestions, opinions and problems in letters and visits; to put forward suggestions to improve work for letters and visits; to summarize experiences on letters and visits and release information on work for letters and visits; to take in charge of information security of columns in Sichuan provincial websites for letters and visits; to take charge of handling the suggestions put forward by National People’s Congress Deputies, proposals of members of CPPCC.

　　3. First Office for Letters

　　To handle with letters writing from cadres and citizens to secretary of Sichuan Provincial Committee of the CPC and governor of Sichuan Provincial People's Government; to cope with and analyze letters in mailbox of Sichuan Provincial Committee of the CPC and mailbox of governor of Sichuan Provincial People's Government and messages left to secretary of Sichuan Provincial Committee of the CPC and governor of Sichuan Provincial People's Government in websites; to report important information and put forward suggestions; to pool and analyze social conditions and people’s voices.

　　4. Second Office for Letters

　　To be responsible for letters to CPC Sichuan Provincial Committee, Sichuan Provincial People's Government, members of standing committee of CPC Sichuan Provincial Committee and vice governor of Sichuan Provincial People's Government and letters transferred and assigned by central or national departments; to analyze comprehensively letters from the masses and report important information and put forward work suggestions.

　　5. Visit Reception Office (People Visiting Reception Office of CPC Sichuan Provincial Committee, Sichuan Provincial People's Government)

　　To be responsible for visit reception of the masses to CPC Sichuan Provincial Committee, Sichuan Provincial People's Government; to analyze comprehensively visits from the masses and report important information and put forward work suggestions; to handle visit matter transferred and assigned by central and national departments; to cooperate with departments directly under Sichuan Province and cities to cope with complicated problems in visits and maintain visit order.

　　6. Comprehensive Guidance Office

　　To take charge of cooperating with unusual visits to Beijing or Chengdu during important national or provincial events, the critical conferences and other major sensitive periods; to bear the responsibilities of persuading visitors to Beijing back to Sichuan, persuading massive visitors to CPC Sichuan Provincial Committee, Sichuan Provincial People's Government to return; to dispose sudden massive visits.

　　7. Online Complaint Reception Office

　　To take charge of online important complain letters ( excluding letters and messages to secretary of Sichuan Provincial Committee of the CPC and governor of Sichuan Provincial People's Government); to analyze comprehensively online letters and visits from the masses and report important information and put forward work suggestions; undertake the responsibilities of the website maintenance of Sichuan Provincial Data Center for Letters and Visits of National Information System for Letters and Visits, mailbox of Sichuan Provincial Committee of the CPC and mailbox of governor of Sichuan Provincial People's Government, website of Sichuan Provincial Bureau for Letters and Visits; to undertake information construction and relevant job training for online letters and visits; to profile e-magazines for letters and visits.

　　8. Supervision and Review Office

　　To supervise and inspect the implementation of decision, deployments, policies and regulations for letters and visits; to construct inspection system for letters and visits; to fut forward suggestions on improving work, perfecting policies and responsibility investigation; to promote provincial departments and municipal departments to handle important letter-or-visit matter; to take the responsibilities of inspecting provincial level letter-or-visit matter and the final tertiary reviewing; to handle assigned letter-or-visit matter; to undertake the routine work of Supervision and Review Commission for Letters-or-Visit Matter of Sichuan Provincial People's Government.

　　Party Committee (Personnel Office) undertakes the responsibilities of work such as Party, public sectors, personnel, education, training and management and providing services for retirees, and so on.

　　Fourth, Staffing and Leadership Positions

　　Sichuan Provincial Bureau for Letters and Visits holds 68 administrative employees and 1 administrative cadre who is military officer transferring to civilian work, including 1 director-general (director of Office for Letters and Visits), 4 deputy directors-general, 1 director of the Office of Party, 9 administrative employees at section level (including 1 full-time deputy secretary of the Party committee), 11 administrative employees of deputy section level.

　　The Provincial Commission for Discipline Inspection and the Department of Supervision holds 4 employees accredited to special project personnel system of discipline inspection and supervision, including 1 chairman of discipline inspection team (Ombudsman), 1 director in Supervisory Office (vice chairman of inspection team) and 1 deputy-director in Supervisory Office.

　　The number of official employees is confined to 4.

　　Fifth, Supplementary Provisions

　　This regulation is interpreted by Office of Public Sectors Reform of CPC Sichuan Provincial Committee while the adjustments will be performed by Office of Public Sectors Reform of CPC Sichuan Provincial Committee based on required procedures.